Frequently Asked Questions


Dream Energy helps businesses in the following provinces, negotiate plans in the below mentioned commodities.

Ontario – Electricity & Natural Gas

Alberta – Electricity & Natural Gas

British Columbia, Saskatchewan, Quebec – Natural Gas Only

We are able to serve an added benefit to associations, hospitality groups, REITS or any other organization combining volumes for multiple facilities. We are able to aggregate volume and leverage the volume to further lower pricing, offering group buying power.

Right now, it is more likely that you are being served under your utility’s default or basic supply service.  That means your utility supplies and delivers your energy, and sends you the bill each month. In deregulated provinces of Canada, you have the option to choose who supplies your electricity and what you pay for it.

Restructuring is the process by which governments remove, reduce, or simplify restrictions with the intent of encouraging efficiency and competition in markets. Competition compels the utilities to push for better energy deals on the bigger platform and improve efficiency of the processes.

Yes! As a one-stop-shop for all commercial energy needs, we also support businesses do good. We broker and consult with businesses looking for sustainable, green energy options; helping them procure Carbon Credits and Renewable Energy Certificates.

Our founder, Sanjana K Bansal is passionate about procuring sustainable energy options that has led to significant partnerships with market leaders, providing green energy solutions. She proudly works with certified B Corp businesses, helping them do good.

We are stubbornly supporting Canada’s quest for net zero emissions by 2050. For businesses interested in learning how to go green without breaking the bank, let’s chat.

Our founder, Sanjana K Bansal has been in the energy industry since 2011, completing 10 years this summer. Our partners and suppliers have been in the energy industry since over 24 years.

Her energy journey started in the United States. She handled procurement in 11 deregulated markets of Texas, Connecticut, New York, Illinois, Pennsylvania, Maine, Massachusetts, New York, Washington DC, Ohio, and New Jersey. Her portfolio spanned across various industries, managing over 1.7 Bn kWh in client volume.

In 2018, she successfully launched Dream Energy Solutions in Canada, procuring electricity and natural gas in the provinces of Ontario, Alberta, British Columbia and Quebec.

Energy supplier, provider, and retailer are the same terms, used interchangeable across the energy market. With deregulation, comes in competition, with competition enter the suppliers/retailers. They procure/hedge energy in the open market and compete with other suppliers to sell it to you.

Natural gas is traded in the open market, just like any other commodity. Dream Energy works with majority of the retailers/supplier in the deregulated provinces of  Ontario, Alberta, British Columbia, Saskatchewan, and Quebec. These suppliers hedge in advance and we negotiate to procure the lowest, customized supply price for your business.

We offer a complimentary bill audit and no obligation quote with unlimited questions and meetings to be sure you are empowered to make the right decision for your business. In the end when you decide to switch, you don’t pay us a dime for our services as we are paid directly by the supplier that you decide to go with. This helps us work truly for the customer, providing unbiased advice.

The delivery charges and related taxes on your bill will be passed through with no markup as they are charged by the utility. To know more about all the line items on your gas bill, check out our blog post here. For further questions and to get your no obligation quote, contact us today.

We provide you with all the tools to educate you about your current usage, price, other charges, and presenting historical rate analysis for your business specific utility. All this is presented to our client within their no obligation quote package, along with the projected savings. To get the process started, contact us today.

Depending on the province you operate you business in, if you are in a deregulated province, then yes, you have the choice to choose between different retailers and the price plans they offer. You are no longer bound with your utility’s standard rate. Let us start by understanding the key players that make up the energy market.

The Generators They produce the energy used to power your business.

The Utility: They deliver the energy to your business, respond to emergencies, and handle delivery related billing.

The Suppliers/Retailers/Providers: With deregulation, comes in competition, with competition enter the suppliers/ electricity retailers. They shop for energy on the open market and compete with other suppliers to sell it to you.

The Brokers/Consultants: That’s us! We audit your energy usage and consumption, prepare an energy plan and based on your usage and energy futures, negotiate the lowest contractual pricing plan on your behalf. After procuring the lowest rates for your business, we recommend the best option for you. We also facilitate the contract process between you and the supplier and provide lifelong energy consultation.

No. Electricity is a commodity and the power supplied to your business is the same from one retailer to the other. Therefore, there is not a difference and it is an apple-to-apple comparison unless one provider is selling green energy.

Also, sometimes the comparison is not just on price but also on the suppliers flexibility to negotiate standard agreement terms. Sometimes supporting local and/or one suppliers charitable causes plays key. Its a combination and a personal preference for some of the businesses.

At Dream Energy, we understand that each business has different use, want, and need for hydro and gas. Based on your unique needs, we procure unique options for you. Our certified business energy professionals save you the hassle of contacting multiple retailers and negotiating your business specific energy product and price plan.

We are a one-stop-shop for all energy related services for businesses associations. Some of our highlighted value add services are below:

  1. Customized Electricity and Natural Gas Procurement Services at no cost to the client.
  2. Green Energy Options Available.
  3. Unlimited, complimentary energy consultation; pre sale and after sale.
  4. Unlimited meter adds on the agreement, post signing, through the term of the agreement.
  5. As an independent energy brokerage, we bid suppliers against their competition. This competition drives rates down.
  6. No-obligation proposal with unlimited rate refresh.
  7. 100% price beat guarantee.
  8. Quarterly Market Update.
  9. Blend and Extend Option if market moves down during the term.
  10. Bulk/Group buying discounts.
  11. Auto renewal clause removal.
  12. Negotiate load balancing between 20%-100%.
  13. Above and beyond customer service; 24 hr turn around to requests.
  14. One dedicated representative to your account – facilitating direct line of communication.

It is easy – Call us at 833-YOUR-NRG (968-7674) and be sure to have a copy of your most recent utility bill handy or email us your electricity bill to to get the process started.

Our business energy professionals will audit your bill and based on your business usage and existing energy market trend, negotiate the best energy plan on your behalf. Your no-obligation quote with projected savings will be ready for review within 6 business days.

No, Dream Energy earns a commission from the supplier who wins your business. The customer does not pay us a for our services. This enables us to work for our clients and provide them unbiased advice.

Think of us like a mortgage broker for electricity and natural gas!

No, nothing about how your energy service is delivered will change. Your local utility company will continue to deliver your energy, read your meter, and service emergencies.

Your energy will continue to be delivered by your local utility company. If you experience outage or emergency, please contact your local utility company. If you have any issues with your retailer/supplier that you chose through us, contact us via phone, or e-mail.

At Dream Energy we value and strive for long term relationships but if at any point you want to cancel receiving energy related material from us, please send us an email or call us and we will unsubscribe all future communication. We provide no obligation pricing, so at any point after a bill audit, you are not bound to sign an agreement.

If for any reason, you want to cancel services with the current retailer/supplier, call or email us and we can send you the paperwork accordingly. Please note that some providers’ fixed products may include an early termination fee, which will be mentioned on your agreements Terms of Service.

At Dream Energy, we believe in developing and maintaining client relationships and relentless negotiating to get our clients the best customized energy plans. We offer a 100% Price Beat Guarantee* offer complimentary lifelong energy consultation. Our certified business energy professionals are your single point of contact for all questions and Dream Energy Solutions is your one stop shop for all business energy needs.

We protect your upside and manage the downside by offering tailored plans specific your business electricity needs.